an777's Privacy Policy

an777 operates a trusted online betting and casino platform for users in Bangladesh. We believe that protecting your personal information is our first and foremost responsibility. This privacy policy has been prepared in accordance with applicable laws and regulations in Bangladesh.

This policy covers the following topics in detail:

• What types of information we collect and why.
• How the collected information is used.
• Rules for sharing information with third parties.
• Our technical measures for protecting your information.
• How long information is retained and how.
• Your rights and options for recourse.

an777 reserves the right to update this policy. If any significant changes are made, we will notify you by posting an announcement on the website. If you continue using the platform after a new policy is published, you will be considered to have agreed to the revised policy.

2.1 Information You Provide Directly

When you register an account at an777 or use our services, you provide the following information directly:

• Identity information: Full name, date of birth, and national ID number or details from other government-issued identity documents.
• Contact information: Email address, mobile number.
• Payment information: bKash, Nagad, or Rocket account numbers — for the purpose of processing transactions.
• Account information: Username and password (passwords are always stored in encrypted form and can never be read in plain text).
• Support communication content: Records of what you write via live chat or email ([email protected]).

2.2 Automatically Collected Information

When you browse or use our platform, certain technical information is collected automatically:

• Log data: IP address, browser type and version, date and time of visit, page view logs.
• Device information: Device type, operating system, screen resolution.
• Usage data: Games you have played, betting history, session length — for service improvement and responsible gaming monitoring.
• Cookies and similar technologies: For session management, saving user preferences, and ensuring platform functionality.

2.3 Information Received from Third Parties

In some cases we may also receive information from legitimate third parties, such as:

• Payment gateway operators (for transaction verification).
• Identity verification services — where applicable in the account verification process.
• Fraud prevention and risk assessment services.

an777 uses collected information for the following legitimate purposes:

3.1 Service Operation & Improvement

• Creating, verifying, and maintaining accounts.
• Providing betting and gaming services and processing transactions.
• Managing deposits and withdrawals via bKash, Nagad, and Rocket.
• Identifying platform bugs and improving performance.
• Introducing new games and features.

3.2 Security & Compliance

• Preventing unauthorized access to accounts.
• Preventing fraud, money laundering, and other illegal activities.
• Complying with applicable legal obligations.
• Age verification — only persons aged 21 or above may use the platform.

3.3 Personalized Experience & Communication

• Customizing services according to your preferences and usage patterns.
• Sending important account-related notifications.
• Informing you about applicable bonus offers and promotions (where you have given consent).
• Responding to support requests.

3.4 Responsible Gaming

By monitoring your usage data, we can identify signs of possible addiction or harmful behavior and, where necessary, contact you regarding responsible gaming. This step is taken entirely with the user's well-being in mind.

an777 does not sell your personal information to third parties for commercial purposes. However, limited information may be shared in the following circumstances:

4.1 Service Provider Partners

Trusted third parties that help operate our platform, such as — payment processors (bKash, Nagad, Rocket), game software providers (such as Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft), technology infrastructure providers, and cybersecurity specialists. Only the information necessary is shared with these partners, and they are contractually obligated to adhere to our privacy standards.

4.2 Legal Obligations

In response to a legal order, summons, or lawful request from a competent court or regulatory authority, we may be required to provide the necessary information. Such disclosure is not at our discretion but is part of a legal obligation.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred. In such a case, you will be notified in advance by email and informed about the new policy.

4.4 With Your Consent

In any circumstance other than those described above, if we need to share your information with a third party, we will obtain your explicit consent.

an777 applies industry-standard technical and administrative measures to protect your information:

5.1 Technical Safeguards

• SSL/TLS Encryption: Every connection to the website is secured by 256-bit SSL encryption — all data traveling between your browser and our servers is encrypted.
• Password Hashing: Your password is never stored in plain text; it is stored using modern cryptographic hashing methods.
• Firewall & Intrusion Detection: Our server infrastructure is protected by multiple layers of firewalls and real-time intrusion detection systems.
• Access Controls: Staff are granted access only to the information necessary to carry out their specific responsibilities.
• Regular Security Audits: Security assessments are conducted regularly to identify system vulnerabilities.

5.2 Administrative Safeguards

• Regular staff training on data protection.
• Maintaining data access logs and audit trails.
• Data processing agreements with third-party partners.
• Rapid response plan for data breach incidents.

5.3 Your Role

Alongside our technical measures, you can also play a part in securing your account:

• Use a strong, unique password and do not share it with anyone.
• If you log in on an unfamiliar device, log out at the end of the session.
• If you notice any suspicious activity on your account, contact support immediately.

an777 retains information based on necessity — data that is no longer needed is not held for unnecessarily long periods. The retention period for specific types of information is as follows:

• Account information: For as long as the account is active and for the legally required period after the account is closed.
• Financial transaction records: For the period required to meet legal obligations.
• Support communication records: Up to 24 months after the issue is resolved.
• Log data and technical information: For a limited period for the purposes of security and fraud prevention.
• Marketing consent records: For a defined period even after consent is withdrawn, as evidence of that consent.

At the end of the retention period, information is securely deleted or modified in such a way that it can no longer be linked to any individual (anonymization).

an777 uses cookies and similar technologies. Cookies are small text files stored on your device.

7.1 Cookies We Use

• Essential cookies: To ensure the core functionality of the platform (login sessions, security) — without these, the site will not work properly.
• Functional cookies: To remember your preferences and settings.
• Analytics cookies: To analyze platform usage patterns and improve the service — this data is analyzed in aggregated form.

7.2 Cookie Controls

You can control or disable cookies from your browser settings. However, disabling essential cookies may cause issues when using certain features of the platform.

As a user of an777, you have the following rights, which we always respect:

• Right to know: You can request to know what information we hold about you and how we use it.
• Right to correction: You can request that incorrect or incomplete information about you be corrected.
• Right to deletion: In certain circumstances (where there is no legal obligation), you can request that your information be deleted.
• Right to restrict processing: In certain circumstances, you can request that processing of your information be paused.
• Right to data portability: You can request to receive the information you have provided in a readable format.
• Right to opt out of marketing: You can request to stop receiving promotional communications at any time.

To exercise these rights, send an email to [email protected] or contact us via live chat. We provide 24/7 support and will act on your request as soon as possible.

an777's services are for adults aged 21 or above only. We do not knowingly collect information from any underage person.

If we become aware that an underage person has created an account, that account will be immediately closed and all associated information will be deleted.

If a parent or guardian believes their underage child has registered on the platform, please contact [email protected] immediately.

Our servers and technology infrastructure may be located in various geographical locations. Even if your information is transferred outside Bangladesh, we ensure that:

• Adequate data protection standards are in place at the transfer destination.
• Appropriate data processing agreements exist with third-party partners.
• SSL encryption is used for all data transfers in every case.

an777 reserves the right to change or update this privacy policy at any time. For important changes, we will notify you in the following ways:

• By displaying a notice at the top of the website.
• By sending an update notification to your registered email address.
• By mentioning the "Last Updated" date at the top of the policy.

If you continue to use the platform after the changes, you will be considered to have agreed to the new policy. If you do not agree to the new policy, please stop using the platform and contact support to request account closure.

If you have any questions, complaints, or any requests regarding your information related to this privacy policy, please contact us: